Can I change or edit the information in the Payment tab during a live campaign?

Once you’ve launched your campaign, it’s no longer possible to edit the verified identity associated with it. For security purposes, we cannot transfer ownership of a campaign to a different campaigner. 

We can, however, help to update certain details before your payout is initiated as long as the name matches the beneficiary name originally registered for the campaign.

If you need to make any changes to the above, please reach out to us to ensure that you meet the requirements needed to update these details.